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Shipping Policy

Last updated: 24 May 2026

Thank you for shopping with JURIYAFIT LTD. We are committed to delivering your order safely and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through https://juriyafit.com.

1. Order Processing

Orders are processed Monday to Friday, excluding weekends and UK public holidays.

  • Orders are typically processed within 1–2 working days after payment has been successfully received.
  • During product launches, promotions, or busy periods, processing times may be slightly longer.
  • Once your order has been dispatched, you will receive a confirmation email with your shipping details.

2. Shipping Options

We currently offer the following shipping options:

UK Standard Delivery

  • Estimated delivery: 2–5 working days after dispatch.
  • Shipping costs will be displayed at checkout before payment is completed.

International Delivery

  • International shipping is available from £4.00, with the final shipping cost calculated at checkout based on the destination country.
  • Delivery times vary depending on the destination and local postal services.
  • Customers are responsible for any customs duties, import taxes, or other fees that may be charged by their country’s customs authorities. These charges are not included in our shipping fees.

3. Order Tracking

Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow up to 24 hours for tracking information to become active after receiving your dispatch confirmation.

4. Delivery Delays

Although we aim to deliver all orders within the estimated delivery times, delays may occasionally occur due to circumstances beyond our reasonable control, including:

  • Adverse weather conditions
  • Courier or postal service delays
  • Customs clearance for international orders
  • High seasonal demand
  • Public holidays

If your order has not arrived within the expected delivery timeframe, please contact us and we will be happy to assist.

5. Incorrect Delivery Information

Please ensure your shipping address is accurate and complete before placing your order.

JURIYAFIT LTD cannot be held responsible for delayed or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. While we will do our best to update your details before dispatch, we cannot guarantee changes once an order has been processed.

6. Lost or Damaged Orders

If your parcel is lost in transit or arrives damaged, please contact us as soon as possible.

To help us investigate, please include:

  • Your order number
  • A description of the issue
  • Photographs of the parcel and product (if damaged)

We will work with the courier to investigate the matter and, where appropriate, arrange a replacement or refund in accordance with our Refunds & Returns Policy.

7. Customs and Import Charges

International orders may be subject to customs duties, import taxes, or handling charges imposed by the destination country.

These charges are determined by your local customs authority and are the responsibility of the customer. JURIYAFIT LTD has no control over these charges and cannot estimate their cost.

8. Contact Us

If you have any questions regarding shipping or your order, please contact us:

JURIYAFIT LTD

Email: refund&returns@juriyafit.com

Address:
90 John Burns Drive
Barking
London IG11 9RJ
United Kingdom

We appreciate your support and are committed to providing a reliable, transparent, and hassle-free delivery experience.